
All cabinets are shipped from our Reno, Nevada warehouse. Saber Cabinets has negotiated
discounts with several national and regional trucking companies and will make every effort to keep
shipping charges to a minimum. Shipping rates on orders will vary according to destination,
services required and shipment weight. Call or E-mail for an exact freight quote.
Saber Cabinets are heavy and are shipped on a pallet. They can be off-loaded using a fork-lift or
with a floor/pallet jack (lift-gate deliveries). Residential/Lift-gate charges will apply to individuals who
take delivery at a residential location. These charges are waived for deliveries to commercial or
industrial locations with a loading dock or a lift-truck.
Note - For Residential Deliveries, the driver is only required to make curbside delivery.
Some of the shipping cartons are very heavy and is the responsibility of the customer to have the
means (additonal labor, hand dolly, furniture dolly, etc) to move the shipment from curbside to the
storage destination. Some drivers may assist in moving the palletized cartons into the garage.
The customer, when determined to be at fault, will be responsible for the following shipping charges:
- Redelivery Charges for missed delivery appointments
- Reconsignment/Diversion Charges for changing delivery address
Cabinets Ship To US Locations Only
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We guarantee that any purchase made at Saber Cabinets will arrive in perfect condition. When products leave our warehouse they
are shipped without damage or defects, but sometimes shipping companies have accidents getting our products to your door. You
must carefully inspect the shipment for missing cartons and/or damages before your sign the contract (Bill of Lading) releasing the
shipping company from responsibility.
All missing cartons and/or damages must be notated on the Bill of Lading. If the packing carton is open or torn, ask the driver to notate
possible missing items and/or hidden damage. If there is sufficient time, open and inspect the contents of any suspect carton in the
presence of the driver. Do not sign the Bill of Lading until you are satisfied that all problems with the shipment are clearly noted.
Cabinets are shipped carrying full insurance. You must notify us within 7 days if a product is damaged, defective, or has missing
parts. After 7 days we are not responsible for defective or damaged products and may deny your claim. We require proof of damage
so we can process a damage claim with the shipping company in the form of digital photographs. Saber Cabinets will replace
damaged, missing, and defective items as quickly as possible.
DEFECTIVE PRODUCT RETURNS
E-mail your request for a return authorization. Requests must be made within 7 days of receipt of product. All Defective returns are
for an exchange only. For defective returns, we will issue a return authorization upon your explanation of defects.
For non defective returns, products must be factory sealed an unopened. Refunds for non defective items that are unopened will be
given after receipt at our warehouse and verification that the product is factory sealed. Returns on unopened items are subject to a
restocking fee of 10%. In the event of a return, you will be responsible for the full amount of the actual shipping cost we paid to get the
product to you, and we will provide documentation upon request, of the actual shipping bill in these cases.
You are responsible for shipping the product back to us. On orders shipped by Motor Freight, we will help arrange for a pick-up, but
you will be responsible for all return motor freight costs. Please check with us on the proper address to return merchandise. For
UPS/FED EX shipments, we recommend that you insure the shipment for the full amount of the purchase. You must furnish a tracking
number for a proof of shipment for all returns.
REFUSED SHIPMENTS
All refused shipments will be assessed an automatic 10% restocking fee plus in-bound and out-bound shipping costs. We will provide
documentation upon request, of freight costs on refused shipments.
All Saber Cabinet Products are warranted to be free from defects in materials and workmanship for 12 months from the date of original
purchase, with proof of purchase by the original purchaser. In the event we deem the product to be defective, Saber Cabinets will be
responsible for replacement of the defective part/s ONLY. No cost for labor or installation will be reimbursed. Damages due to shipping
and handling, improper installation, abuses (intended or accidental), or normal wear and tear are NOT covered by this warranty. There
are no other guarantees or warranties, implied or expressed, beyond the terms of this expressed written warranty.
ALL PRICES, DESIGNS, MATERIAL AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE